Citizen Services

Reach, Engage and Deliver !!!

Drive citizen-focused government with Octaware’s solutions that strengthen relationship between Government and Citizens.

Citizens’ demands, today, is building a foundational platform for Governments to transform. They seek instantaneity, transparency and productivity in their Governments to meet their requests. Governments’ performance depend on the fulfilment of these requests with greater responsiveness and efficiency. With wide-availability of the digital channels has made it possible for Government agencies to expand cost-effective citizen services.

Octaware uses it’s expertise and insights to leverage today’s digital channels to build innovative solutions that help Government agencies reach citizens, engage with them swiftly and timely delivering citizen-centric services.

  • Infrastructure management and managed services
  • Analytics and data management
  • Forensic Investigation software implementation and integration services
  • Integrated Citizen portals and contact centres
  • Case, Documents and Records Management

  • Case Management System
  • Visitor Management System
  • Grievance Redressal System
  • Traffic Violation and Accident Management system