Citizen Services

///Citizen Services
Citizen Services2019-09-23T13:25:20+00:00

Reach, Engage and Deliver !!!

Drive citizen-focused government with Octaware’s solutions that strengthen relationship between Government and Citizens.

Citizens’ demands, today, is building a foundational platform for Governments to transform. They seek instantaneity, transparency and productivity in their Governments to meet their requests. Governments’ performance depend on the fulfilment of these requests with greater responsiveness and efficiency. With wide-availability of the digital channels has made it possible for Government agencies to expand cost-effective citizen services.

Octaware uses it’s expertise and insights to leverage today’s digital channels to build innovative solutions that help Government agencies reach citizens, engage with them swiftly and timely delivering citizen-centric services.

Offerings

  • Infrastructure management and managed services
  • Analytics and data management
  • Forensic Investigation software implementation and integration services
  • Integrated Citizen portals and contact centres
  • Case, Documents and Records Management

Solutions

  • Case Management System
  • Visitor Management System
  • Grievance Redressal System
  • Traffic Violation and Accident Management system

Case Study

Octaware’s Case Management Solution provide support to complex case process thereby reducing cycle times, improving productivity and decision making.

Other Case Studies