Our client is a Healthcare organization based in Philadelphia, USA. The organization provides primary care healthcare services through its Seven branch. In the past they use a custom develop application to capture patient financial information like patients visits, patient invoices, track patient balances, coordinate with insurance companies.

Previously the client held information on a number of disparate systems. Data was held in individual clinic and as the clinics grew, this became increasingly difficult to manage. It became very difficult to view and maintain data. On the Other hand, searching data for analysing business critical information was time consuming. Their insurance model was quite complex which include multi parties.

It was recognised that their current infrastructure did not support their needs and so the decision was made to invest in a new system. They want a system which help them with Patient Accounting such as insurance billing revenue, statistical reporting, accounts receivable and collection follow-up.