General Manager – Business Solutions
Fiona D'Souza is an accomplished leader with 24+ years of experience and a proven track record in Enterprise Consulting, Process Improvements, Solution Design & Implementation, Project Management, and Presales. She has worked across geographies with an experience spanning across the major ERPs (INFOR, SAP, Oracle, Microsoft), with an ability to see the big picture and manage stakeholder expectations. She has a rich domain expertise in Sales and After-Market Service, with major industry experience in Manufacturing, Oil & Gas, Financial Services and Healthcare.
In her current role, Fiona has been instrumental in formulating the strategy for execution excellence. She is a customer-centric leader with a passion for excellence, with a focus on strategizing towards a profitable business growth through value creation for customers with solutioning on new-age technologies in CRM and Artificial Intelligence enabled by delivery transformation teams and partners.