Case Studies
INDUSTRY
BSFI
BSFI
SOLUTION
MS Power Platform
Challenges
The client was facing the below business challenges.
- Required a single platform for both IMemo, IProcess request management and visibility of request raised across departments eg. HR, IT, etc.
- Workflows for multi-level approval/rejection after review of the request details.
- Automated mailing of PDF report of request details to stakeholders.
- Email notification
- Approval History
- Multidevice support
- Integration with MS Teams.
Solution
Octaware proposed a solution for all challenges as below
Provided the solutions for:
- Where user is not able to manage single platform for both IMemo, IProcess request management and visibility of request raised across departments eg. HR, IT, etc. Now users will be able to manage using IMemo IProcess application.
- Where users will not be able to multi-level approv/reject after review of the request details users will be able to through application workflow.
- Where stakeholder will receive automated mailing PDF report of request details.
- Where user will receive the email notification on respective actions by respective users.
- Where user will be able to see Approval History as a dashboard
- Support multi device (Desktop, Mobile)
- Application is integrated with MS Teams.
Benefits
The Solution is used by all employees with the below benefits.
- Requesters are easily able to raise a request.
- All the authorized users can see all records with an open limit for dashboards.
- Requester can add easily multiple approvers in multi-level of approval process.
- Approvers can receive the email notification.
- Approvers can see all his pending and approved requests of approval.
- Requester will get the detail summary of the request as PDF repot on mail.
- User can use application on Desktop as well as Mobile application (Responsive UI).
- Integrated with MS Teams.
- User can use same rejected request again for approval.
